Frequently Asked Questions

LelongRadar is developed and operated by MMB Digital Solutions PLT (Registration No: 202604002797 / LLP0048043-LGN), an independent Malaysian software and market intelligence firm. We are not real estate agents, licensed valuers, or auctioneers. We do not own, sell, broker, or participate in property transactions, tenders, or court bidding proceedings.

Our data aggregation engine indexes publicly advertised legal foreclosure notices, judicial proclamations (e-Lelong), and licensed bank auctioneer announcements across Selangor and Kuala Lumpur. Listings are compiled, standardized, checked against subsale market benchmarks, and updated daily.

Our ingestion pipeline indexes active auction dockets daily in the early morning hours. Expired or concluded auctions are automatically pruned so your dashboard displays only active, upcoming bidding dates.

No. LelongRadar is strictly a public notice search tool. Courts, financial institutions, and borrowers frequently settle, postpone, or withdraw proceedings prior to auction day without advance notice, and we hold no control over whether an auction proceeds.

If a loan has been redeemed, or a court stay has been granted, the registered owner or their legal counsel can request prompt listing suppression by emailing support@lelongradar.my with the Docket Reference and a copy of the formal bank discharge letter or stamped court order. Verified requests are reviewed and suppressed within 24 to 48 business hours.

NON-LACA listings represent court-ordered auctions (Mahkamah Tinggi) where an individual or strata title has already been issued, typically providing a 120-day completion timeline. LACA (Loan Agreement Cum Assignment) auctions occur when an individual title has not yet been issued, and the property is auctioned by a bank under a Deed of Assignment with a 90-day completion timeline. Specific terms are governed strictly by the official Proclamation of Sale.

Certain dockets do not specify whether an individual title or developer assignment applies until the physical legal documentation is reviewed. In these cases, review the official Proclamation of Sale (POS) for full particulars.

While court notices publish public PDF proclamations directly, commercial bank auction panels frequently host dockets on their own portals or require buyers to contact their administrative listing desk to obtain the full conditions of sale. Our links route you directly to the relevant originating docket or source page.

Certain legal notices only list the building name or cadastral parcel lot without disclosing the specific floor and door unit number on preliminary web cards. Pro subscribers can review the official Proclamation of Sale (POS) or conduct an official Land Office Title Search (Carian Rasmi) to confirm full particulars.

A 1st Reserve Base indicates that the property is on its opening call with no court price reductions applied yet. If a property receives no bids during an auction, court and bank guidelines permit an approximate 10% price reduction on subsequent calls (e.g. 2nd Call = -10%, 3rd Call = -19%, 4th Call = -27%).

LelongRadar Pro is available at RM 24.70/month (billed monthly) or RM 234.00/year (equivalent to RM 19.50/month, billed annually). Both plans include full unmasked dockets, exact unit addresses, legal completion timeline indicators, and export tools.

All subscription transactions are processed under our registered operating entity, MMB Digital Solutions PLT. Depending on your credit card issuer or bank, the charge will appear as LELONGRADAR*MMB or MMB DIGITAL.

Yes. You can cancel auto-renewal with one click directly from your Dashboard header. You will retain full Pro access until the end of your current prepaid billing cycle (retaining the full month or year paid for) with zero further charges.

No. LelongRadar provides real-time search indexing and property analytics software; we are not an auctioneer or transaction broker. Auctions are frequently postponed, settled, or withdrawn by borrowers and banks prior to auction day. Subscription access covers ongoing platform usage and data indexing, which is strictly non-refundable.

General inquiries and takedown requests can be emailed to support@lelongradar.my. Active Pro subscribers also have access to the priority In-Terminal Support Dispatch Form inside the Pro Dashboard for direct ticket handling.

Scroll to the 'Danger Zone' at the bottom of your Dashboard and click 'Delete Account'. A confirmation modal requires you to type DELETE before processing. Deletion permanently erases your login email, session credentials, and profile from active databases. In compliance with Section 82 of the Malaysian Income Tax Act 1967 (LHDN), historical transaction receipts are archived in an anonymized cryptographic hash ledger (SHA-256) for the statutory 7-year retention period.

Every Pro subscriber has a unique personal referral link (e.g., ?ref=RADAR-XXXX). For every three (3) friends who register using your link and upgrade to a paid Pro tier membership, your account automatically receives 1 month of free Pro membership (RM 24.70 credit applied to your next billing cycle).

Once you achieve three (3) successful Pro referrals, the system immediately applies your 1-month billing credit, increments your 'Free Months Awarded' counter (e.g., from 0 to 1), and automatically resets the active cycle tracker back to 0/3 toward your next free month.

Members can earn up to a maximum cap of three (3) free months (equivalent to nine successful Pro conversions). After reaching three free months, your referral link remains active for sharing, but additional billing credits are capped.

No. Referral rewards are issued strictly as digital subscription credits toward your LelongRadar Pro membership. They possess zero cash value, cannot be redeemed for fiat currency, and cannot be transferred to another user.