Master Terms of Service & Member Agreement

1. Operating Entity, Scope & Platform Role

1.1. Operating Entity: LelongRadar (accessible at lelongradar.my) is operated by MMB Digital Solutions PLT (Registration No: 202604002797 / LLP0048043-LGN), having its business correspondence address at 3A-23-02, Pandan Ville, Jalan Pandan Indah 1/16, 55100, W.P Kuala Lumpur, Malaysia. Contact: support@lelongradar.my.

1.2. Secondary Search & Aggregation Tool Only: LelongRadar provides digital real estate data indexing, discount estimation, and automated parsing of publicly advertised legal foreclosure notices, judicial proclamations (e-Lelong), and commercial banking notices in Malaysia.

1.3. No Licensed Capacity: MMB Digital Solutions PLT is not a licensed auctioneer, valuer, real estate agency (Act 242), judicial registrar, legal counsel, or state land registry agent. Nothing on the Platform constitutes formal valuation, legal representation, or financial advice.

1.4. No Transactional or Agency Relationship: Neither LelongRadar nor MMB Digital Solutions PLT participates in, brokers, represents, or handles any monetary bidding transactions, tenders, or conveyancing proceedings.

2. Statutory Auction Risk & Due Diligence Disclaimer

2.1. No Substitute for Official Search (Carian Rasmi): Data parameters displayed on the Platform are compiled from secondary public notices. They do not substitute for an official Land Title Search (Carian Rasmi) obtained directly from the relevant State Land and Mines Office (Pejabat Tanah dan Galian - PTG) or District Land Office.

2.2. Independent Verification Mandatory: Prior to taking any financial or legal action, users must independently inspect the official Proclamation of Sale (POS) and conditions of sale to verify outstanding charges, assessment taxes, quit rents, and vacant possession status.

3. Limitation of Liability & Non-Refundability

3.1. No Consequential Damages: To the maximum extent permitted by Malaysian law, MMB Digital Solutions PLT, its partners, and operators shall not be liable for any direct, indirect, incidental, or consequential damages resulting from bidding errors, auction postponements, cancellations, or source document typographical errors.

3.2. Liability Cap: In any event, cumulative liability to any subscriber for any legal claim shall be strictly limited to the subscription fee actually paid by the subscriber in the active billing cycle in which the dispute arose, or RM 24.70 MYR, whichever is lower. Nothing in this clause constitutes an entitlement to a refund of subscription fees, which remain strictly governed by Section 5.4.

4. Debtor Privacy & Defamation Shield

In accordance with the Defamation Act 1957, the Personal Data Protection Act 2010 (PDPA), and common law privacy principles, LelongRadar tracks, indexes, and publishes physical real estate asset parameters exclusively. Our platform systematically strips, purges, and discards all personal borrower names, assignor names, debtor identities, individual NRIC numbers, and related litigation proceeding identifiers from judicial dockets prior to database storage.

5. Subscription Billing, Cancellation & Account Erasure

5.1. Subscription Tiers & Pricing: Pro Membership is available as either:

• Monthly Membership: RM 24.70 MYR / month (recurring auto-debit).
• Annual Membership: RM 234.00 MYR / year (equivalent to RM 19.50/month, billed upfront annually).

5.2. Automated Recurring Billing & Statement Descriptor: By subscribing, the user authorizes recurring automated charges via Stripe Malaysia. Charges will appear on the user's card or banking statement under the descriptor LELONGRADAR*MMB or MMB Digital Solutions PLT.

5.3. One-Click Cancellation (Full Period Retained): Users may cancel auto-renewal at any time via self-service account controls. Upon cancellation, Pro access remains completely active until the end of the prepaid billing cycle (retaining the full 30 days or full year paid for) with zero further recurring charges.

5.4. Strict Non-Refundable Policy: Due to the instant delivery and digital nature of unmasked real estate search intelligence, subscription fees are strictly non-refundable once billed for the active cycle.

5.5. Immediate Effect of Account Erasure (Danger Zone): If a user elects to execute permanent account deletion via the self-service dashboard control, all active sessions and service entitlements are immediately terminated and personal data is purged. Unused days within an active paid billing cycle are forfeited without entitlement to a pro-rated refund.

6. Tiered Referral Rewards Program

6.1. Reward Ratio: Active members are issued a unique referral link. For every three (3) distinct, new referred users who successfully register using said link and upgrade to a paid Pro tier subscription, the referring member is awarded one (1) free month of Pro subscription credit (RM 24.70 credit applied to the next billing cycle).

6.2. Maximum Reward Cap: A referring member may earn a maximum of three (3) free reward months (corresponding to nine (9) successful Pro conversions). Upon reaching three (3) awarded reward months, referral links remain operational but no further billing credits will accrue.

6.3. Non-Cash & Non-Transferable Value: Referral credits possess zero monetary cash value, cannot be redeemed for fiat currency or cash equivalents, and cannot be transferred or assigned between accounts.

6.4. Anti-Fraud & Churn Protection: Referral rewards are granted only on genuine, first-time Pro upgrades. Self-referrals, collusion, or accounts registered with emails previously deleted or churned shall yield zero referral credits.

7. Notice & Takedown Procedure (Settled Proceedings)

If an indexed auction proceeding has been formally stayed, settled, or redeemed prior to auction day, the registered chargee, borrower, or their legal counsel may submit a takedown request to support@lelongradar.my. The request must include the Docket Reference, property identifier, and verifiable evidence of settlement (such as a formal bank redemption letter or stamped court order). Verified dockets are suppressed from public search indexing within 24 to 48 business hours.

8. Governing Law & Prevailing Language

8.1. Governing Law: This Agreement shall be governed by, and construed in accordance with, the laws of Malaysia. Any dispute arising under this Agreement shall be submitted to the exclusive jurisdiction of the courts of Malaysia.

8.2. Prevailing Language: In the event of any conflict, discrepancy, or inconsistency between the English version of these Master Terms and any translation into Bahasa Malaysia or any other language, the English version shall prevail and govern in all respects.